Doodle-Brush · Support

Help with Doodle-Brush.

Doodle-Brush is a colouring book app for kids and families by HeyLabs.

Contact

Email us at sony.code404@gmail.com. We usually reply within a few days.

Common questions

How do I restore my purchase?

Use Restore Purchases in the app, signed in to the same Apple account that bought Doodle-Brush Premium. Nothing is charged again.

How do I cancel the subscription?

Go to Settings > Apple ID > Subscriptions on your device, choose Doodle-Brush and cancel. Premium stays active until the end of the period you have paid for. Deleting the app does not cancel it.

Can I get a refund?

Apple bills the subscription, so refunds are handled by Apple. You can ask for one at reportaproblem.apple.com.

Where are the artworks stored?

On your device only. The app does not upload them. They are included in your Apple device backup if you have that turned on. Deleting the app removes them from the device.

How do I turn off reminders?

Turn them off in the app’s Settings, or turn off all notifications in iOS Settings > Notifications > Doodle-Brush.

How do I delete my data?

Use “Clear all saved art” in the app’s Settings to remove the drawings, or delete the app to remove everything it stores on the device. To ask us to delete analytics data, email us.

Privacy and terms

What the app stores and sends is in the Doodle-Brush privacy policy. The rules for using it are in the terms and conditions.